Institute of Industry and Academic Research Incorporated
Register in
Home / Journals / Employee Engagement and its Dynamics: An Empirical Study of an Information Technology Company Sri Lanka
IJAIR Cover Page
International Journal of Academe and Industry Research

ISSN 2719-0617 (Print) 2719-0625 (Online)

Employee Engagement and its Dynamics: An Empirical Study of an Information Technology Company Sri Lanka

Sanduni Tharika, Anuradha Iddagoda & Helena Bulińska-Stangrecka
Volume 2 Issue 4, December 2021

Abstract

An engaged employee is the most valuable asset of any organisation for they are the key drivers of business activities. This empirical study aims to analyse the relationship between the variable of employee engagement and its antecedents. The selected dynamics of employee engagement, identified through a thorough desk research, are organisational culture, leadership, high-performance work practices and rewards. Non-probability convenience sampling is utilised as the sampling method to test four hypotheses, using data gathered from 169 executives from an Information Technology Company located in Colombo, Sri Lanka. The results showed that high performance work practices and rewards have significant, positive relationship with the construct of employee engagement.

Keywords: employee engagement, antecedents, Sri Lankan context, population gap

References

Armstrong, M., & Taylor, S. (2017). Armstrong’s handbook of human resource management practice (14thed).  Kogan Page Publishers.

Andrew, O. C., & Sofian, S. (2012). Individual factors and work outcomes of employee engagement. Procedia-Social and Behavioral Sciences, 40(1), 498-508.

Aon, H. (2018). 2018 trends in global employee engagement. Aon Corporation.

Aon, H. (2012). 2012 Trends in Global Employee Engagement. Aon Corporation.

Avolio, B.J., Walumbwa, F.O. & Weber, T.J. (2009). Leadership: Current Theories, Research, and Future Directions. Annual Review of Psychology, 60(1), 421-449.

Avolio, B. J., & Bass, B. M. (Eds.). (2001). Developing potential across a full range of Leadership Tm: Cases on transactional and transformational leadership. Psychology Press.

Appelbaum, E., & Batt, R. (1993). High-Performance Work Systems: American Models of Workplace Transformation. Public Interest Publications, PO Box 229, Arlington, VA 22210.

Becker, B. E., Huselid, M. A., Becker, B. E., & Huselid, M. A. (1998). High performance work systems and firm performance: A synthesis of research and managerial implications. In Research in personnel and human resource management.53-71.

Bulińska-Stangrecka, H., & Iddagoda, Y.A. (2020). The relationship between inter-or-ganizational trust and employee engagement and performance. Akademia Zarządzania, 4(1), 8–25.

Cameron, K. S., & Quinn, R. E. (2011). Diagnosing and changing organizational culture: Based on the competing values framework. John Wiley & Sons.

Christian, M. S., Garza, A. S., & Slaughter, J. E. (2011). Work engagement: A quantitative review and test of its relations with task and contextual performance. Personnel Psychology, 64(1), 89–136.

Eldor, L., & Vigoda-Gadot, E. (2017). The nature of employee engagement: Rethinking the employee–organization relationship. The International Journal of Human Resource Management, 28(3), 526-552.

Eskiler, E., Geri, S., Sertbas, K., & Calik, F. (2016). The effects of organizational culture on organizational creativity and innovativeness in the sports businesses. The Anthropologist, 23(3), 590-597.

Gallup. (2017). 2017 state of the global workplace. http://www.managerlenchanteur.org/wp-content/uploads/Gallup-State-ofthe-Global-Workplace-Report-2017_Executive-Summary.pdf.

Graça, M., Pais, L., Mónico, L., Dos Santos, N. R., Ferraro, T., & Berger, R. (2019). Decent Work and Work Engagement: A Profile Study with Academic Personnel. Applied Research in Quality of Life, 16(1),1-23.

Guest D. (2000). Effective people management: initial findings of the Future of Work Study, Chartered Institute of Personnel and Development, London.

Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002). Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: a meta-analysis. Journal of Applied Psychology87(2), 268-279.

Hair, J. F., Anderson, R. E., Tatham, R. L., & Black, W. C. (1998). Multivariate Data Analysis, Prentice Hall. Upper Saddle River, NJ, 730.

Homans, G. C. (1958). Social behavior as exchange. American Journal of Sociology, 63, 597–606.

Hoole, C., & Hotz, G. (2016). The impact of a total reward system of work engagement. SA Journal of Industrial Psychology, 42(1), 1-14.

International Standish Group. (2001, 02 14). Standish Group International. Retrieved from Standish Group International: http://www.standishgroup.com/

Iddagoda, Y. A., & Opatha, H. H. D. N. P. (2018). The intensity of the implementation of high-performance work practices in selected Sri Lankan companies. Społeczeństwo i Rodzina nr,56(3), 69-95.

Iddagoda, Y. A., & Opatha, H. H. D. N. P. (2017). Identified research gaps in employee engagement. International Business Research, 10(2), 63–73.

Iddagoda, Y. A., & Opatha, H. H. (2020). Relationships and mediating effects of employee engagement: An empirical study of managerial employees of Sri Lankan listed companies. SAGE Open, 10(2), 1-19.

Iddagoda, Y. A., & Gunawardana,  K.  D. (2017). Employee engagement and perceived financial performance: a serene insight, 10 (12), 88-96.

Iddagoda, A., Dewasiri, N. J., & Keppetipola, M. (2021). Conceptualization and Operationalization of Military Organizational Culture. International Journal of Sustainable Economies Management (IJSEM), 10(2), 19-30.

Iddagoda, Y.  A.,  Opatha,  H.  H.  D.  N.  P.,  &  Gunawardana,  K.  D. (2016).  Towards  a  conceptualization  and  an  operationalization  of  the  construct  of  employee  engagement.  International Business Research, 9(2), 85–98.

Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy Of Management Journal, 33(4), 692-724.

Karim, S., & Qamruzzaman, M. D. (2020). Corporate culture, management commitment, and HRM effect on operation performance: The mediating role of just-in-time. Cogent Business & Management, 7(1).

Kendra, K., & Taplin, L. J. (2004). Project success: A cultural framework. Project Management Journal, 35(1), 30-45.

Kroon, B., Van de Voorde, K., & Timmers, J. (2013). High performance work practices in small firms: A resource-poverty and strategic decision-making perspective. Small Business Economics, 41(1), 71–91.

Ojo, O. (2009). Impact assessment of corporate culture on employee job performance. Business Intelligence Journal, 2(2), 388-397.

Opatha, H. H. D. N. P. (2009). Human resource management: Personnel. University of Sri Jayewardenepura.

Opatha, H. H. D. N. P. (2015). Organizational behavior. University of Sri Jayewardenepura.

Papalexandris, N., & Galanaki, E. (2009). Leadership’s impact on employee  engagement:  Differences  among  entrepreneurs  and  professional  CEOs.  Leadership  &  Organization  Development  Journal, 30(4), 365–385

Rana,  S.  (2015). High-involvement  work  practices  and  employee  engagement. Human   Resource   Development   International, 18(3), 308–316.

Sawner, T. E. (2000). An empirical investigation of the relationship between organizational culture and organizational performance in a large public sector organization. Journal of Organizational Change Management, 27(1), 5-22.

Saks, A.  M. (2006).  Antecedents  and  consequences  of  employee  engagement. Journal  of  Managerial  Psychology, 21(7),  600–619.

Scott, K. D., McMullen, T., & Royal, M. (2010). The role of rewards in building employee engagement. World at Work Journal, 19(4).

Seijts, G. H., & Crim, D. (2006). What engages employees the most or, the ten C’s of employee engagement. Ivey Business Journal, 70(4), 1–5.

Sekaran, U. (2003). Research methods for business: A skill building approach. John Wiley & Sons.

Shuck, B., & Wollard, K. (2010). Employee engagement and HRD: A seminal review of the foundations. Human Resource Development Review, 9(1), 89-110.

Truss, C., Shantz, A., Soane, E., Alfes, K., & Delbridge, R. (2013). Employee engagement, organisational performance and individual well-being: exploring the evidence, developing the theory. The International Journal of Human Resource Management, 24(14), 2657-2669.

Xiao, L., & Dasgupta, S. (2005). The impact of organizational culture on information technology practices and performance. AMCIS 2005 Proceedings, 466.

Cite this article:

Sanduni Tharika, Anuradha Iddagoda & Helena Bulińska-Stangrecka (2021). Employee Engagement and its Dynamics: An Empirical Study of an Information Technology Company Sri Lanka. International Journal of Academe and Industry Research. Volume 2 Issue 4. DOI: https://doi.org/10.53378/352082

License:

ai generated, holographic, interface-8578468.jpg
library, people, study-2245807.jpg
bookshelf, books, library-2907964.jpg
Scroll to Top