This study assessed the applicability of Optical Character Recognition (OCR) technology at the Commission on Audit (COA) to enhance efficiency in document processing and auditing. It aimed to evaluate OCR’s impact on accuracy, processing speed, and user adoption while identifying challenges in its implementation. A total of 111 respondents participated, comprising 42 COA employees and 69 clients. The study used a mixed-method approach, including surveys, interviews, and system testing. The weighted mean was applied to assess the acceptability of OCR technology and the problems encountered, while the Pearson Product-Moment Correlation Coefficient was employed and analyzed using SPSS. Results indicated no significant relationship between the challenges encountered and the extent of OCR technology applicability at the Commission on Audit. However, findings revealed a positive correlation between OCR training and user proficiency, highlighting the need for continuous capacity-building programs. To ensure effective implementation, the study recommends structured training, technical support, and policy enhancements. Collaboration with technology providers and additional funding for infrastructure upgrades are also suggested. By addressing these factors, OCR can streamline auditing processes, improve accuracy, and enhance operational efficiency within COA.