This qualitative study examines stakeholder perspectives on sustainability reporting in the banking sector, with the aim of understanding perceptions, expectations and utilization of sustainability reporting. The study used a qualitative approach using questionnaires to collect data from various stakeholders. Purposive sampling was conducted to ensure representation from various stakeholder groups. Data analysis included thematic analysis to identify patterns and themes in stakeholder responses. The results indicate that stakeholders view sustainability reporting as critical to providing transparent information about environmental and social impacts, building trust, and enhancing a bank's reputation. They expect sustainability reports to include environmental efforts, social responsibility initiatives, and governance practices. Stakeholders also emphasize the importance of clear communication and easy access to sustainability reports. Most stakeholders take sustainability reports into account when making decisions regarding banking services/products. The reports influence their perception of the bank's commitment to sustainability and help them understand its strategy and long-term goals. The study recommends that banks should include complete information about environmental efforts, social responsibility initiatives, and governance practices in sustainability reports. Effective communication of sustainability initiatives with stakeholders is crucial, ensuring easy access to reports. Transparent reporting practices and accountability for sustainability goals are essential to building trust and reputation. Addressing stakeholder concerns and enhancing reporting practices can enhance trust and reputation and contribute positively to sustainable development. The results of this study will be a good opportunity for researchers to conduct more research in this field in the future.