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International Conference on Multidisciplinary Industry and Academic Research

Book of Abstract • ISSN: 3028-1636 (print) • 3028-2004 (online)

Through the Employees’ Lens: Assessing Knowledge Management in Agricultural State College

Nikki Ann V. Macabontoc, Yvonne D. Besmonte, Yrra Clarice L. Francisco, & Jemabelle Turla
Volume 4 Issue 1, July 2023

Higher education institutions (HEIs) are becoming increasingly knowledge-based and because of this, HEIs must play a significant role in transforming and developing our society through forming human capital through good student education. Facts, opinions, ideas, theories, concepts, models, experiences, values, contextual information, faculty and staff insights, and intuitions are all examples of knowledge relevant to educational institutions.This study generally aimed in describing through the perspective of the teaching and non-teaching staff on the existing Knowledge Management (KM) System. Quantitative research was utilized for the conduct of this study. The questionnaire used was adopted from the instrument used to developed the Knowledge Management Capability Assessment (KMCA) Model by Kulkarni and Freeze (2004). As a result, majority (83%) of them were unaware about what KM is. They also thought that it is not in existence at all. When it comes to the training, culture, policies and strategies, the respondents have no idea on the attitude of the senior management with reference to KM in the organization. However, they described the culture of the organization as open, encouraging and supportive. The knowledge management checklist was also part of the instrument used for this study. Results showed that in terms of knowledge sharing, respondents believed that useful knowledge can be easily shared and acted upon, while in terms of knowledge transfer, respondents believed that it is feasible that they can learn from each other. Overall, the study concluded that the college has to improve its knowledge management system. There is also a need to craft a KM policy for the benefit of the organization.

Knowledge Creation, Knowledge Management, Knowledge Sharing, Knowledge Transfer

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