Mental health is a person's emotional and psychological state that affects how individuals feel and behave daily. Mental health issues are among the most discussed topics among adults, with increasing awareness of their impact on overall well-being. Against this background, the researcher decided to design and develop an interactive consultation application for mental health management and support. This research introduces a novel interactive mental health consultation application, uniquely combining real-time professional support with user-centric features like progress tracking, self-help activities, and educational mini-articles. The application's innovative design distinguishes it by offering a holistic platform integrating professional mental health consultations with evidence-based self-management tools. Unlike traditional therapy or standalone self-help apps, this solution bridges gaps in accessibility, affordability, and convenience, addressing challenges faced by individuals with limited access to in-person services due to time constraints, financial barriers, or geographic limitations. The findings underscore the app's transformative potential to democratize mental health care, making support accessible to diverse populations. By integrating professional expertise with user-friendly technology, this research sets a precedent for addressing growing mental health needs through scalable digital solutions. Future iterations could expand multilingual capabilities, further broadening its reach and impact.
design science research (DSR), digital, emotional, platform, psychological, therapy
Muhammad Rizky. Corresponding author. University of Technology Yogyakarta, Yogyakarta, Indonesia. E-mail: chn.tgs23@gmail.com
Ikrimach. University of Technology Yogyakarta, Yogyakarta, Indonesia. Email: ikrimach@uty.ac.id
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Cite this article:
Rizky, M. & Ikrimach (2024). Design and development of an interactive consultation application for mental health management and support. International Journal of Science, Technology, Engineering and Mathematics, 4(4), 36-65. https://doi.org/10.53378/ijstem.353130
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