The study aimed to determine the level of satisfaction on the security services of a State University in Laguna Province in terms of security personnel conduct, physical security, and protection of sensitive information. Likewise, the study aimed to establish the significant differences between assessment of the employees and students. The respondents of this research were 380 employees and 300 students for Academic Year 2022-2023. The study utilized statistical formulas to interpret the data gathered such as weighted mean and T-Test. Also, the study used the descriptive-comparative and cross-sectional method as research design. The content-validated and self-constructed questionnaire, which reported an acceptable reliability index of Cronbach a = 0.76 was its tool in data gathering. Based on the analysis of the findings, the researchers found that both respondents possessed a high level of satisfaction on the security services across all the variables. Further, a significant difference was found with regard to security personnel conduct and physical security. With this, courses of action were made for continuous improvement of the security services. Future researchers may consider the conduct of continuing evaluation to have a comprehensive understanding of its services to develop better improvement strategies.