Crime and abuse of power are increasingly prevalent, prompting police departments worldwide to adopt modern equipment such as Body-Worn Cameras (BWCs). However, despite their widespread and growing use, the effectiveness of BWCs remains uncertain. Based on random interviews, many cases are reportedly dismissed due to the improper use of these devices. This study aimed to explore the experiences of police officers using body-worn cameras during police operations in Bacolod City, Negros Occidental, Philippines, utilizing a qualitative approach and phenomenological research design. Data were gathered from eight police officers assigned to Police Stations 1, 2, and 4 of Bacolod City through in-depth interviews and Focus Group Discussions (FGDs). Four themes emerged regarding the experiences and strategies of officers using BWCs: competence affects performance, technical problems invalidate actions, technology ensures credibility, and self-familiarization and proactive measures. The challenges encountered by officers often stemmed from issues related to the implementation and operation of BWCs, leading them to develop strategies such as self-familiarization and proactive behavior to achieve their objectives. The study recommends improving both the BWC devices and the training provided to officers, particularly those assigned to wear them during operations, in order to maximize performance and ensure effective use.