Violence Against Women and Children (VAWC) is a pervasive global issue that affects individuals, families, and communities. It includes physical, sexual, psychological, and economic abuse. Women and Children Protection Desk (WCPD) investigators face distinct challenges in ensuring survivor safety and holding perpetrators accountable. Understanding the lived experiences of female police officers handling VAWC cases is crucial for developing effective support programs. This research explored the experiences of female police officers dealing with VAWC, focusing on the challenges they face, the coping mechanisms they employ, and how these experiences impact their ability to support victims. From the data gathered, six emergent themes were identified: empathetic responses and gender sensitivity; overcoming barriers in victim cooperation and societal stigma; managing emotional resilience; utilizing coping mechanisms; overcoming reluctance and building trust in supporting victims; and empowering through comprehensive support. Key findings highlight the vital role of officers in providing compassionate support, despite challenges such as victims’ reluctance to pursue legal action or their tendency to forgive abusers. Emotional resilience and coping strategies—such as peer support networks and solution-oriented approaches—are essential for WCPD investigators in managing emotional strain. It is recommended that PNP organizations implement comprehensive training on empathy, gender sensitivity, effective communication, and confidentiality; provide emotional support through counseling and resources; foster a supportive environment for both victims and officers; conduct annual refresher training on domestic violence and cultural sensitivity; offer specialized training for handling VAWC cases; review policies addressing officer concerns, including wrongful detention accusations; and encourage community involvement and awareness programs to reduce stigma and promote reporting.