The study sought to determine the extent of the online student support and the 21st century life and skills development of the students. Descriptive and correlational study was employed using a self–made questionnaire with 60 respondents. Pearson correlation analysis was used to know the relationship of the two variables. It was found out that the online support in terms of retention services, student engagement and learning support are highly manifested while the 21st century life and skills in terms of leadership & responsibility, teamwork, adaptability and environment are moderately developed. This study is a first step to understand the online support in building of their 21st century life and skills. It may serve as a basis for each institution to review their existing strategies on online support. Sustainable institutionalized faculty program in the support of their students no matter the modality they might employ should be promoted. Further research about the student services and 21st century life and skills could be explore considering the possible balanced portfolio of online and face to face support align to the current status of the pandemic using other variables, wider respondents and qualitative method to validate or contradict the result.
Online student support, 21st Century life and skills, Covid-19, Institutionalized faculty program
This paper is presented in 3rd International Conference on Multidisciplinary Industry and Academic Research (ICMIAR)
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