Business activity increased globally by leaps and bounds. Everyone who is into business is not always successful and those who were on the top once, are finding it difficult to maintain the status quo. Many industrial and business houses, even those that are over a century old continue to be successful irrespective of the challenges in their business environment. They can ensure success and constantly achieved their aims through building teams, and leading and coordinating these teams effectively. In other words, they managed their business in a most effective and efficient manner. Their management skills and practices lead to their success. It is not just management alone, understanding the employees and human behavior at both personal, team and organizational levels make a difference.
Management refers to the action, disposition, or pattern of behaviors displayed by the managers in handling work responsibilities. It aims to enhance managers’ capabilities for performing their roles, and refine the utilization of various communication patterns. While the managers are the people who handle positions of authority in the organization as the head. Management is as old as man himself. It is the process of designing and maintaining an environment in which individuals, work together in groups, and accomplish their aims effectively and efficiently. It is method of carrying out one of the essential functions that is directing (leading) by which a cooperative group directs actions towards common goals. It involves techniques by which a distinct group of people (managers) coordinates activities of other people, their subordinate or employees (Rao, 2007).