Influence of causal factors towards internal educational quality assurance of a university course tier
Wannapa Yaimak & Senee Puangyanee
Abstract
This study investigated the various factors affecting the operational efficiency of the internal educational quality assurance at Rajamangala University of Technology. It particularly assessed the strategic management, transformational leadership, motivation, and operational efficiency of the internal quality assurance. It also tested the consistency of the causal model of factors affecting operational efficiency of internal educational quality assurance and the influence of strategic management, transformational leadership, and motivation on the internal educational quality assurance. Data collected from the 236 lecturers of the different courses from the nine (9) campuses of the university were analyzed using the path analysis. The results revealed that the respondents have high regards on the strategic management, transformational leadership, and motivation. The hypothesis testing showed that the causal model of factors was consistent with the empirical data. The strategic management and motivation directly affected operational efficiency of the internal educational quality assurance with statistical significance level of 0.05 and 0.01, respectively. Meanwhile, transformational leadership affected the operational efficiency of internal educational quality assurance at statistically insignificant level. The results of the study would be useful for the enhancement of the internal quality assurance practices of universities in Thailand.
Keywords
strategic management, transformational leadership, operational efficiency, quality assurance, higher education
Author information & Contribution
Wannapa Yaimak. Corresponding author. Candidate for Master’s Degree of Business Administration, Rajamangala University of Technology, Suvarnabhumi, Thailand
Senee Puangyanee. Professor, Faculty of Business Administration and Information Technology, Rajamangala University of Technology, Suvarnabhumi, Thailand
Disclosure statement
Funding
Institutional Review Board Statement
AI Declaration
Notes
Acknowledgement
References
Amankwaa, A., & Anku-Tsede, O. (2015). Linking Transformational Leadership to Employee Turnover: The Moderating Role of Alternative Job Opportunity. International Journal of Business Administration, 6(4), 19-29.
Arayaphatmongkol, S. (2017) The Study of Relationship Between Work Motivation and Internal Quality Assurance Operations of Teachers (Master of Education), Phranakhon Si Ayutthaya Rajabhat University.
Aroonno, N. (2016). A study of transformational leadership among school administrators affecting the effectiveness of educational institutions under the office of the secondary educational service – area 17. (Master of Science in Educational Administration), Rambhaibarni Rajabhat University.
Avolio, B. J., & Bass, B. M. (1988). Transformational leadership, charisma, and beyond. In J. G. Hunt, B. R. Baliga, H. P. Dachler, & C. A. Schriesheim (Eds.), International leadership symposia series. Emerging leadership vistas (p. 29–49). Lexington Books/D. C. Heath and Com.
Bass, B. M., & Avolio, B. J. (1994). Improving organization effectiveness throught transformational leadership. Thousand Oaks: Sage.
Bass, B.M. (1985). Leadership and performance beyond expectations. New York: The Free Press.
Boonbongkarn, J., & Khajornnan, N. (2001). Strategic management. Se-Education: Bangkok.
Burns, J.M. (1978). Leadership. New York: Harper & Row.
Charin, A. (2015). Motivation factors affecting the performance of personnel. Cooperative Office Khon Kaen Province. (Master of Business Administration), Sukhothai Thammathirat Open University.
Chatriwisit, R., Phuchinda, K., Chutrakul, A., Chinanurak, N., Puengkrai, P., & Nilju, W. (2010). Strategic Management: Strategic Management. Bangkok: Tangsap Printing.
Chuchanad, D. (2018). Strategic Management of Mahachulalongkornrajavidyalaya University. (Doctor of Philosophy ), University of North Bangkok.
Herzberg, F., Mausner, B., & Snyderman, B. (1959). The Motivation of Work. New York John Wiley & Sons.
Kajornnam, A. (2017). The Impact of Innovative Knowledge on the Performance of Accountants in the Northeastern Region. (Master of Accounting) Mahasarakham University.
Khamma, P. (2018). Relationship between Professional Accounting Competency Development and Performance of Finance and Accounting Scholars. Rajamangala University of Technology Isan. (Master of Accounting), Faculty of Accountancy and Management, Mahasarakham University.
Kittiwimonchai, P., Phanchaipet, K., Sonthipreem, S., Panneesakthatsana, & Phonpaisan, P. (2008). Efficiency and effectiveness of quality assurance. Khon Kaen University. Khon Kaen: Khon Kaen University.
Marques, M.C.C. (2013). Strategic management, leadership and governance of university in Portugal. Munich Personal RePEc Archive. MPRA Paper No. 53017.
Mekto, B. (2017). Influence of transformational leadership on organizational engagement and employee resignation intention: a case study of a packaging material manufacturing company. HROD JOURNAL, 9(1), 36-59.
Moosik, S. (2018). Strategic Management of Wards for Tertiary Hospital Under the Ministry of Public Health. (Doctor of Philosophy ), Christian University.
Office of the Higher Education. (2014). Commission Internal Quality Assurance Manual Higher Education Bangkok: Prints.
Rajamangala University of Technology. (2020). The Free Encyclopedia.
Ritson, N. (2011). Strategic management. London: Neil Ritson & Ventus Publishing ApS
Saengklaharn, W. (2016). Perceptions of transformational leadership Quality of work life, perception, justice in the organization And work stress: a case study of employees in an independent organization. (Master of Arts), Thammasat University.
Sathienkong, J. (2014). Strategies for Success in Public Management in Thailand. (Doctor of Philosophy), Burapha University.
Supprasert, P. (2018). Leadership, Change that Affects the Performance of Red Scene Company Employees. (Master of Education) , Ramkhamhaeng University.
Wiratchai, N. (1999). Statistical analysis model for research. Bangkok: Chulalongkorn University Press.
Wiratchai, N. (2005). Statistics to use Bangkok: Chulalongkorn University: Press.
Worakanthiwat, P. (2012). Strategic leadership of private vocational school administrators Bangkok According to the perception of administrators and teachers. (Master of Education ), Graduate School, Dhurakij Pundit University.
Cite this article:
Wannapa Yaimak & Senee Puangyanee (2021). Influence of causal factors towards internal educational quality assurance of a university course tier. International Journal of Educational Management and Development Studies, 2(1), 1-21. https://doi.org/10.53378/346080
License:
This work is licensed under a Creative Commons Attribution (CC BY 4.0) International License.
Find this article in:
Most read articles
- Social media usage and the academic performance of Filipino junior high school students
- Exploring the factors influencing commuters’ satisfaction and the use of public utility buses in Quezon City, Philippines
- A narrative exploration of romantic experiences and ideal relationship standards among Filipino Gen Z
- Students’ exposure to social media and their radical involvement on the societal issues in the Philippines
- ChatGPT integration significantly boosts personalized learning outcomes: A Philippine study
- Tiktok made me book it: The impact of Tiktok on tourism destination selection of generation Z and millennials in Manila
- Senior high school students’ awareness and literacy on computer software applications
- Self-perception of ABM students towards their academic, social and emotional college preparedness
- Enhancing financial literacy among Pantawid Pamilyang Pilipino Program beneficiaries
- Emotional intelligence and leadership efficacy of university student leaders